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How outsourcing works?

The word ‘outsourcing’, often conjures up a slew of different images and is hotly debated for its pros and cons. However, outsourcing is an important part of the global business scenario, and is continually being using by MNC’s, small business owners, hospitals, universities, financial firms, etc. Read on to find out more about outsourcing and how it works.

What is outsourcing?

Outsourcing can be defined as the process of delegating certain specific roles that pertain to a company’s business process to third parties or external agencies. This is mainly conducted to leverage various benefits ranging from savings on time and low cost labor to improved quality and product/service innovation. When the outsourcing process is performed and managed by companies located in other countries, outsourcing is sometimes called offshoring. Outsourcing is also referred to as Business Process Outsourcing (BPO).

How outsourcing works?

While outsourcing provides huge benefits, including accuracy, quick turnaround time and cost savings of up to 60%, companies mainly outsource in order to get mundane and repetitive work out of their way and use the resources saved to focus on their core competencies. This is best explained by an example. Your company may be spending a large amount of time and associated resources to perform routine data entry operations. However, data entry is not your core competency, but needs to be done on a daily basis. Now, if you choose to outsource Data Entry services to a third party provider, you can use the resources saved to improve the core product/service that your company deals with.

What kinds of services can be outsourced?

As a rule of thumb, any service that augments to the overall business process can be outsourced. Commonly outsourced services include Business Process Outsourcing (BPO), Infrastructure and Technology (IT) outsourcing and software outsourcing. However, the most popularly outsourced services are business process functions that have to be regularly carried out such as Data Entry, Data Conversion, Data Processing, Transcription Services, Creative Services, Language Translation Services etc.

What are the benefits of outsourcing?

First time clients always wonder if it is worth the effort and risk to choose to outsource a service that can easily be done in-house. However, in most cases outsourcing provides a wining situation for the client due to the massive advantages that outweigh the risks. Outsourcing helps in

  • Bringing about maximum revenue through minimized operational costs
  • Ensuring that your services are delivered ahead of schedule
  • Gaining access to a range of services customized to your specification
  • Giving you added time and resources to concentrate on your core competencies
  • Saving big on specialized software, technology & infrastructure

Why outsource to India?

India, as it is widely known, is the top provider of outsourcing services, followed by China, Russia, Philippines, Egypt and Bulgaria. India, with its large English speaking population, is also known for providing several benefits including state-of-the-art technology, superior infrastructure, qualified and trained professionals, and cost-competitive costs.

Why outsource to SSG Info Services?

SSG Info Services founded in 2010, has established itself as a reliable and quality-oriented outsourcing provider. We provide a wide range of bespoke services to a large number of clients from USA, UK, Europe, Singapore, and the United Arab Emirates. Our affordable solutions and strict security and confidentiality have earned us a valuable place among our clients and within the industry.

Contact us now for your various outsourcing needs.



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    - ,
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    - ,
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    - Wendy Hughes, Inventory Company,
    Director, UK
  • comma We at Checkers would highly recommend SSG Infoservice ​for transcriptions of Inventories they have learnt our layout quickly and responded well to feedback.  The turnaround time is very quick and the personal service received has been to a very high standard. "

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    Director, UK
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    - Data Entry Company,
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    - Mr. Rony Richard,
    Senior Vice President
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